Covid-19

• You will receive an email before arrival, where you can send us your details for the electronic registration form in advance.
• Upon arrival you will only receive your disinfected key and you can move into your apartment immediately.
• You have the opportunity to use our wellness area privately! We offer you a “Private Spa” for 2 hours (€ 120 per family) or 4 hours. (€ 180 per family). Bookable the day before. Only one family possible per day.
• Check-out is also contactless and fully digitized: you will receive your invoice by email the day before departure and can easily pay it by credit card or PayPal.
• breakfast possible! buffet: € 19.50 per person, continental breakfast served to the apartment: € 15.50 per person

Despite this “full digitization” we are of course always there for you and look forward to a personal conversation!

Quiet, clear and safe – information regarding Corona from the Katschberg family region:

https://www.katschberg.at/en/corona-info.html

COVID-19 INFORMATION BERGBAHNEN KATSCHBERG

Covid security measures

Maximum security for your vacation

The health and safety of our guests and employees is our top priority. For this reason, we have developed a comprehensive concept of measures and hygiene, which guarantees you a carefree and carefree holiday with us.

We have summarized the most important safety points for you here:

Cancellation policy

• cancellation up to 14 day before arrival FOR FREE!

• in case of a lockdown in Austria it is also possible to cancel free of charge.

• In the event of short-term cancellation, no-show or early departure, 100% of the price will be charged. Unused services will not be redeemed in cash. With travel cancellation insurance, you are always on the safe side. We would be happy to complete this for you.

„Carefree package“

In case of cancellation up to 2 weeks before arrival (without the “carefree package”), we will retain the deposit. In the case of cancellation less than 2 weeks before arrival, 100% of the total amount will be charged without insurance.

Early departure / late arrival: In this case we ask for your understanding that we have to charge the entire apartment price.

We recommend booking a “carefree package”. With this package you only have a deductible of 20% (= your deposit)

Hygiene & cleanliness

• All surfaces, rooms in public areas, vulnerable areas etc. are – as before – disinfected and cleaned several times a day.

• Regular ventilation is a matter of course for us

• We pay strict attention to compliance with the minimum distances and to wearing the legally required FFP2 masks.

• Please wash and disinfect your hands several times a day.

Recommended behavior

• All guests are required to show the digital vaccination card when entering.

◦ Permanent, free COVID test possible in St. Michael You can be tested free of charge in the St. Michael Festival Hall. Please register beforehand at www.salzburg-testet.at or tel. 1450.

◦ Location: Festsaal St. Michael

◦ Opening times Mon – Fri 4 p.m. to 6 p.m.

◦ The result is sent to your mobile phone via SMS free of charge.

• We ask you to keep the minimum distance of 2 meters, as well as to wear the FFP2 masks when entering the hotel and when staying outside your apartment.

• We also ask you to avoid direct physical contact.

• If possible, we ask you to pay cashless